November
2003
Just
In Time Gives Clients Peace Of Mind
Kristin
Sanchez, Staff Writer
Ask
anyone in business today and they will probably agree that quality
leisure time has been going downhill ever since the 1970s.
Just In Time errand service is in business to help return some of
that laid-back time to its clients. The company's services allow
Loudoun County residents to share their "to do" list with
someone else and then "pocket" the time the errands would
have taken.
Tina Van Es, owner of Just in Time, said she moved to Loudoun from
Canada about four years ago and opened her licensed, bonded and
insured personal concierge company in 2002. Although she now tends
to her clients' needs during business hours, Van Es says she gives
back to the community by also serving as an EMT rescue volunteer
Thursday nights.
Van Es said she likes to be very organized and uses a color-coordinated
notebook to write down her upcoming events. Business is starting
to pick up to such an extent that she feels a cell telephone will
help both her business and clients.
Van Es said her clientele base extends beyond Loudoun County and
incorporates some areas of Fairfax County and includes persons from
singles to seniors. The things people can't do or don't want to
do, she will do for them, including the universally dreaded chore
of moving.
Van Es said she is excited about the recent expansion of her business
because of the hiring of her first associate.
She said her company does errand running, waiting services, castle
and critter sitting, personal shopping, grocery shopping, correspondence
services, wallpaper and border decorating, event planning,
 Tina
Van Es with two of her feathered friends.
Personal
organization, office and home temp help and videography.
In other words, she says her company does it all. Just ask.
Van Es said she recently went to North Carolina over a weekend to
help a client move. She also helped the client find the best company
for the task.
Van Es said she is the owner of four birds and specializes in caring
for clients' feathered pets, along with cats and dogs. The most
frequent job that Van Es does is wallpapering and painting. She
also has many clients requesting her waiting services. That means
she will wait in line and take care of that drudge job, such as
standing in the long lines at the DMV.
She
said when it comes to her senior clients, because of her experience
with the EMT service, she can handle an oxygen tank, and is trained
if a client has a heart problem.
Loudoun Business spoke with client Wylie Hayward, for whom she does
health care. "She is a great person with a great personality.
She has a solid business and I can only hope that it progresses
for her in an area where there is high demand for it," Hayward
said.
Van Es also will do landscaping and does that chore as a matter
of course for her senior clients because they have trouble being
on their knees for hours or out in the heat. Van Es has been asked
to sell items on e-Bay for a client. One of her clients paints birdcages
and puts them on the Internet to sell.
Another client needs help in the morning to get into his wheelchair
and Van Es said she would assist him.
Van Es said she has also catered a wedding reception party for 175,
and made two DVDs of the event. While the party was taking place,
she videotaped everything and then produced it into a memorabilia
video.
Client Mrs. Rice said "She has wonderful flexibility in planning,
and her husband created the videos. She is punctual, and is great
at following up after a job is done, closing the loop. Tina wants
to make sure that everyone is happy, and what she offers as far
as service is great."
Van Es said that she sometimes hates charging her clients and especially
enjoys the holiday and thank you cards she receives more than the
money.
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